Frequently Asked Questions
Initial consultations typically last between 60 and 90 minutes, depending on the service and individual needs. This appointment allows our team to gather relevant information, understand your concerns, and determine the most appropriate recommendations and next steps.
In most cases, a referral is not required to access our services. You are welcome to contact us directly to schedule an appointment. If you plan to seek reimbursement through your insurance provider, we recommend checking with them in advance to confirm any specific requirements.
We do our best to schedule appointments as quickly as possible. Availability may vary depending on the service and clinician, but our team will work closely with you to find the earliest suitable appointment.
Mind Institute does not currently offer direct billing. However, we can provide the necessary documentation, including invoices and reports where applicable, to support reimbursement claims. Coverage and reimbursement policies vary by insurance provider, so we encourage you to contact your insurer directly to confirm your benefits.
Our clinicians provide services in English, Arabic, French and Hindi. Please contact our team to discuss your language preferences.
If available, please bring any relevant medical, educational, or assessment reports, as well as any documentation that may help us better understand your concerns. Our team will advise you in advance if any additional information is required.
We offer psychological, speech and language, occupational therapy and behavioral assessments for children, adolescents and adults. The assessment is selected according to the concerns raised and the questions the family, school or referring professional would like answered.
Our psychologists are trained in, and use, recognized tools such as the ADOS and ADI-R as part of autism assessment. Mind Institute does not issue medical diagnoses. Where a medical diagnosis is needed, for autism or ADHD alike, we will advise you on referral to a physician or psychiatrist.
Our reports are written to meet the documentation requirements of British, American and French school systems, and are accepted by schools and examination boards.
Assessments can be carried out at the center, at your home or at your child’s school, depending on the assessment and your preference.
The WISC and WIAT are completed on two separate days. A preliminary report with clear scoring tables is emailed within 3 days of testing. The full report is ready within 3 weeks, followed by a feedback appointment, in person or online, to discuss the findings and answer your questions.
Our Social Skills Groups run throughout the year. Children are matched by age and skill level, and each group is led by a therapist and designed to be engaging as well as clinically structured.
Yes. The Early Intervention Program, for ages 0 to 6, is offered at Mind Center.
A speech and language assessment evaluates how a child understands and uses language, speech sounds and communication. A sensory profile, completed by occupational therapy, examines how a child processes and responds to sensory input. They address different questions, and some children benefit from both.